Frequently Asked Questions

When will the order be delivered ?

Each piece is handmade with love and care after the order placement/Confirmation. πŸ’› Please allow 3–4 working days for processing before dispatch.

  • Karachi: Usually delivered within 4–5 working days.
  • Other major cities: Usually delivered within 7–8 working days.

Delivery timelines may vary depending on your location and courier operations. While we do our best to ensure timely delivery, unexpected courier delays may occasionally occur.

Why do I need to pay in advance ?

Every BusyBee’s Art creation is handmade with lots of time, love, and care put into every detail. 🌸 To help us prepare your order smoothly and reserve our crafting time just for you, we request Rs. 270 as an advance delivery charge (for Standard Orders) to confirm your booking.

*(while 50% Advance is required for Semi Customized Orders)

This helps us manage our daily orders and ensure each creation receives the attention it deserves. Thank you for trusting our little handmade business and being a part of our journey! 

Is urgent delivery available ?

We understand that some gifts are meant for special moments, and we know how much timing matters! πŸ’— That's why we offer urgent order preparation with additional charges. Your order will be prioritized, prepared, and dispatched within 1 working day. Standard courier delivery time will still apply after dispatch.

Need it even sooner? Here are your options:

For Karachi: You can arrange same-day delivery through Bykea, inDrive, or a similar delivery service. Urgent order preparation charges apply, and the delivery fare is paid by the recipient. Alternatively, you can collect your order from our location.

For other cities: You can opt for an express or urgent courier service at an additional cost, depending on availability and the courier's service coverage.

A little heads-up: Please contact us before placing your order to confirm availability, urgent preparation charges, and the best delivery option for your timeline. We'll do our best to make your special moment even more memorable :)

Can I customize the regular products ?

Absolutely!  We love bringing your ideas to life. Many of our regular products can be customized with your preferred colours, names, or personal touches. Simply message us with your requirements, and we'll let you know what's possible :)

Let's create something uniquely yours! ✨

How will the order be shipped ?

Your order is carefully packed in sturdy carton packaging to keep your handmade treasures safe and secure during transit. 🌸 Once your order is ready, we'll dispatch it through a reliable courier service straight to your doorstep.

We'll share your tracking details once your order is confirmed, so you can look forward to your little surprise every step of the way!